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SUMO in 2013: Firefox Android

This is part 4 of SUMO in 2013, and the focus today is Firefox on Android! Part 1: Delight our users Part 2: Firefox OS Part 3: Firefox Desktop Part 4: Firefox Android — you are here! Part 5: Summary...

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SUMO in 2013: Summary

This is the final part of the SUMO in 2013 blog post series — let’s wrap up: Part 1: Delight our users Part 2: Firefox OS Part 3: Firefox Desktop Part 4: Firefox Android Part 5: Summary — you are here!...

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The mobile web is broken — and Firefox OS will fix it

Ten years ago the web was broken, but Mozilla fixed it with Firefox. Today, the mobile web is just as broken — and Mozilla will fix it again with Firefox OS. Read on to learn how. Monopolies are bad...

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Firefox OS fox is fiery

I’m going to blindly assume this is the work of the amazing Sean Martell, but regardless of who made it, I love it! Source: Mozilla’s new Partners page (click the Marketplace icon to see this specific...

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Firefox is freedom

Love this quote: I honestly believe Mozilla is committed to freedom and privacy on the web. Google is committed to making money and knowing everything I do. Firefox greets me with a page explaining my...

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Leadership: striking a balance between runway and horizon

Inspired by the LEAD leadership training last year with Mozilla, I’m writing this blog post to share a snapshot of where I am in my leadership journey today. I believe that true learning doesn’t begin...

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Brace for impact (in a good way!)

Happy belated new year! And what a year this will be for Mozilla. I’ll talk about 2015 in a bit, but I want to start with some context to make it clearer why this will be the year where we brace for...

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User Success in 2015 – Part 1: More than SUMO

Once again, happy belated 2015 – this time wearing a slightly different but equally awesome hat! In this series of blog posts, I’m going to set the stage for User Success in 2015 and beyond. Let’s...

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User Success – We’re hiring!

Just a quick +1 to Roland’s plug for the Senior Firefox Community Support Lead: Ever loved a piece of software so much that you learned everything you could about it and helped others with it? Ever...

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User Success in 2015 – Part 2: What are we doing this year?

This is part 2 of User Success in 2015. If you haven’t already, read part 1 first! Mozilla planned things differently this year. All of Mozilla including the Mozilla Corporation and the Mozilla...

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